GrandPalace

Cancellation Policy

Our cancellation and refund terms for room reservations.

Cancellation Policy

Reservations may be cancelled free of charge up to 48 hours before the scheduled check-in date. Cancellations made within 48 hours of check-in are subject to a charge equivalent to one night's stay.

No-Show

Guests who do not arrive on the scheduled check-in date without prior notice will be charged the full amount of the first night.

Refunds

Eligible refunds are processed within 7–10 business days to the original payment method.

Modifications

Booking modifications are subject to availability and may change the rate. Please contact our reservations team for assistance.

Cancellation Policy | Grand Palace Hotel